Support

Help with GamePilot

GamePilot is still being finished, so this page covers how it works today. If you get stuck, write to jeff@crmb.io and a person will answer.

Getting set up

What do I need?

A Mac running macOS 14 or later drives the screens. Any TV, projector, video board or LED processor that the Mac sees as a display will work. iPhones and iPads running iOS 17 or later can join as remotes.

How do I put the scoreboard on a screen?
  1. Connect the screen to the Mac.
  2. Open Display › Outputs (⇧⌘O) and add an output.
  3. Pick the display, then choose to fill it or to draw into a region measured in pixels.
  4. Turn the output on. Identify displays shows a big number on each screen if you're not sure which is which.
How do I drive an LED wall or a ribbon board?

Send the Mac's video output to your LED processor, then make an output with a region that matches the wall in pixels. For a ribbon made of several segments, give each output the pixel where its stretch starts, and the segments line up around the bowl.

How do I save a venue so I don't set it up again?

Choose My Arenas on the home screen and add one. An arena keeps its screens, LED regions, board style, sounds, sponsors and room view, and saves your changes as you go.

Running a game

How do I connect an iPhone or iPad as a remote?

Put the remote on the same Wi-Fi as the Mac, or keep Bluetooth on, and enter the 4-digit code the Mac shows. Allow local network access when iOS asks.

I entered the wrong score. How do I fix it?

Press Undo, or choose Enter score (⌘E) and type the right score, period, fouls and timeouts.

How do I change what a button does?

Right-click it. A score button opens its celebration (the words, how long it runs, the color, the sound or your own video). A fan overlay button opens its text, style and timing.

How do I set walk-up music or a walk-up video?

Open a team's roster and click the music-and-screen button beside a player. Walk-up music is for baseball and softball and comes from your soundboard. A walk-up video works in every sport.

How do I arrange the control room?

Each panel can dock left, right or along the bottom, pop out into its own window for a second screen, or hide. Save the arrangement as a Look and switch between looks from the Look menu.

Sound and hardware

Which sound files can I use?

MP3, M4A, WAV and AIFF. Videos and pictures in the show can be most formats a Mac plays.

Can I send a display's sound to a different speaker system?

Yes. A custom display can send its sound to any audio device the Mac has, such as a USB or Dante interface, HDMI or AirPlay, with its own volume and mute.

How do I use a Stream Deck?
  1. Turn on Stream Deck control in the Soundboard window.
  2. In Bitfocus Companion, add the Generic HTTP module and point it at http://your-mac.local:51481.
  3. Give each button a path, such as /score/home/+3, /clock/toggle, /sound/1, /overlay/1 or /walkup/home/23.

Still stuck?

Write to jeff@crmb.io with what you were doing and what happened. A screenshot helps.